Tag Archives: flash

Fix: Cannot install July updates KB5004298 and KB5004285

You may have an issue with installing the KB5004298 and KB5004285 on your system. At first, the updates would install successfully, but when you reboot you will get an error saying “Failure configuring Windows Updates. Reverting Changes”

There will not be any error on your Windows machine, only a generic message that the update failed with the error message Code 800F0922 in the Windows Update History.

The error is due to an Acrobat Flash removal issue and the update will fail since it couldn’t find the folders. To resolve the issue, you need to create the following folders with the same case.

C:\Windows\System32\Macromed\Flash
C:\Windows\SysWOW64\Macromed\Flash

Once the above empty folders are created, simply re-run the updates and after a restart, they will be successful. Voila!

 

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